Support and Help

The best place to get help and support is to post a message on the OppiaMobile Community site

When posting a message about any difficulties you might be having, the more information you’re able to give about the problem and how to recreate it, the quicker it will be for us to help resolve the issue.

As a guide, this is usually the basic information we would need, though it will depend on the specific problem/issue:

  • Expected vs actual outcome
  • Steps to reproduce
  • Full text of any error messages shown
  • Screenshots/images
  • App or server version number you are using
  • Links to Oppia server dashboard (especially for server issues)
  • Links to Moodle (especially for content issues)